Recent Topics
Re-Submit SRT
Is it possible for someone to re-submit a denied SRT without having to create a new one? I denied it but it turns out it was fine.
Forgot Password suggestion
We have changed to have forgotten passwords sent directly to staff. However, once they filled out "I don't know my password" and they enter their username, it goes back to that same screen. We've had several people fill it out over and over and over,
Preventing access to just completed training
We are in the middle of an assigned training. When I run a report, I notice that several people have been enrolled in the course right after completing the course. Usually it's because the system has not had time to update their record and they think
Forgotten passwords
My supervisor is asking if there is another way for people to recover their password if they didn't fill in the security questions. Currently, if they haven't set it up, we have a form that they fill in and request their password. Then I go and send it
Is there any option to Keep the Save button for All training Activities instead of Save and Exit
Dear Team Just wanted to check if there is ay option for the customisation of Save and Exit button while assigning the training or any other activities. It feels annoying to have this option when we wanted to reassign any training. This take 3-4attempts
Entering SRT time
We had someone recently take a semester course and would like to enter an SRT. However, when calculating the minutes, it came out to over 10,000 minutes! Unfortunately, it seems that you have a limit of 9999 for minutes. I know we were the ones that pushed
Manage My People Report - Need Parameters
We have to run a certain report every two weeks and send it to the managing person. I see that they can run a "Manage My People Report". However, they would need to limit it to the past two weeks otherwise it can get too full. Yes they could probably
Password
Hi all! We have a static password for new employees. Many like to use that as their regular password. If they forget it, I can't tell if they have signed in as a new employee or if that's the password they want. You have the ability to set password complexity.
Another idea!
When running the Master Report, I noticed the only option for OrgTree is the default organization. I would love to be able to run reports for parts of the Org. Example, we have the one Org Tree but several nodes (branches). I'd love to run a report for
Happy President's Day
Dear Gyrus Customers, We hope your year is off to a successful and rewarding start. As we continue working toward our goals for 2025, we look forward to strengthening our partnership with you. Please note that our office will be closed on Monday, February
Audit Trail Reports
Is there a way to do an Audit Trail report for User Defined fields? It would be very helpful!
Reports - Favorites First
When I go to the Reports page, it would be nice to see my Favorites list first. Can that be a default for reports?
Wishing You a Joyful Thanksgiving Holiday 🍁
Dear Gyrus Systems Customers, As we approach the season of gratitude, we want to express how truly thankful we are for your continued support, trust, and partnership. Your confidence in us inspires our team to deliver the best for you every day. Please
Configuring Employee User Defined Field Lists
Is there a way to for the information on these lists not show up in alphabetical order? Or let us order them ourselves? Example: Enter their Job Status we created. The order we'd like it to show up in the drop down is: Regular Exempt Intern But on the
Batch archiving courses?
I have 34 courses that are now out of date. Is there a way to archive all of them at once? Or do I need to go into each one individually and set the date? This should be an option!
Announcement: Learner UI Updates Rescheduled for Q1 2025
Hello Everyone, We wanted to update you on the status of our upcoming Learner UI enhancements. The release has been rescheduled for Q1 2024. To ensure the new interface meets our quality standards, we are dedicating additional time to refine the functionality
New Student Registration Email
When we enter new students into Gyrus, they get a "New Student Registration Email" automatically with their instructions. We add dates of hire on their records. WIll they be able to sign into Gyrus before their start date? Or are they able to sign in
While adding any new staff can we assign the multiple trainings as direct assigned with due date????
Hi Team We have noticed that there is an option for the "Training Required" under the user profile while adding or editing any user, and we can select as many trainings we want, but can there be a option to add the due date for all trainings in one attempt?
Labor Day - Holiday Closing Announcement
Dear Customers, Gyrus Systems' office will be closed on Monday, September 2nd, 2024, in observance of Labor Day. The Customer Support Portal will be open for you to access the knowledge base articles and news releases. The capability to enter new tickets
Employee List
I know I can run an Employee List report. It includes their name, ID, email, and, if entered, their hire date. I would love it if you can include what organization they belong to as well. Or make it an option to include that and not the hire date. More
🌟 Exciting News from Gyrus Systems! 🌟
As the President and CEO of Gyrus Systems, I am thrilled to announce the launch of our new brand identity and website! This transformation reflects our commitment to innovation, excellence and our mission to ensure society’s most critical organizations
Question about Employee Record and Leave
I know that when you turn on the "On Leave" toggle on a person's record, several fields appear. I noticed that when a person is back from leave and the toggle is switched off, the Leave fields stay visible on their record. Is this normal? Why don't the
Search Filters
Hi! I want to search our employees and find everyone that does not have an LAPL.org email address. What term do I use? I tried just using "Contains" .com, but I'm still missing people. Is there an option for "Does not contain"?
Another Idea from LAPL
Hi! I noticed in the Employee Record (show more) we enter the name of the branch or department our staff works in. Is it possible to create a frequently used list that automatically fills in the rest of the information (address, city, state, etc.)? We
SRT Admin Panel
I just discovered the SRT Admin List! How long has that been there? I love it! I love that I can see the details without going to everyone's account. I would like to be able to approve or deny from this list, though. Maybe eventually? Thanks!
Course Catalog feedback
We were recently made aware that one of our staff left an unacceptable feedback for a course. Is there a way to see a course's feedback without leaving our own? Can we find feedback we may have left for a course? What if they deleted their feedback. Can
Any option reset all requirements in single click
Dear Team, Just wanted to check if there is any option available to expire and set new due date for the already attended training. the current option is only have the option to set the expiration for the already obtained, but we wanted it to be act like
Is there a option to add a approver for the Training Publishing?
Dear Support Just wanted to check if there is any option to add a QC'ier for the Training created. This idea is to solve the problems related to the assessment and the training document version. For Example: If I have created a eLearning with Assessment,
Another Training Type
I would like another training type option. We use Gyrus to keep track of our staff's conference attendance and in-person course attendance. Currently, we use "Document" and add the names of the attendees. However, if you go into My Documents, you will
Badges
We are starting to use badges. I created one and tested it. However, I just want to change the name. Everything else is the same. But it looks like my only option is to start over. If I create an entirely new one, I'd want to delete the wrong one but
Oops!
I found a little oops! When you are viewing your dashboard and looking at Recently Created Training, If you mouse over the name of a training, a popup appears that says "Traininig Name". Oops! Just a little misspell! Actually, I would like to see the
Happy President's Day!
Dear Gyrus Customers, I hope you are having a blessed new year, rich with love, joy, warmth, and prosperity. As we work to achieve our goals for the 2024 year, we look forward to our continued partnership. Our office will be closed on Monday, February
New Idea for Playlists
New Idea for Playlists: Add them to the Catalog! Create a dropdown menu in the catalog that can be populated by lists created by the Admin only. And they could have archive dates as well so the dropdown menu won't show old playlists. These won't be specific
Option to approve the “Denied Approval “ training request
Hi Support Team just wanted to check if there is an option to approve those requests which were denied mistakenly. We use all of our e-learning trainings which had the option enabled for “required approval “ initially some of our users requested for approval
Deleting SRTs
We use SRTs all the time. Sometimes I deny an SRT and tell the person to delete it off their record. But they never do. I would love to be able to delete the denied SRTs when I'm viewing them in Admin mode. Instead I have to sign in as them to delete
Editing and updating Virtual Resources
I went in to my virtual resources and found I have so many it's hard to see what's new. I tried to edit some of the old ones and add a Archive date. When I saved it, it gave me an error message that there is already a resource by that name. No kidding!
Training Manage list
Hi, I'm looking to run a report for all External Links courses that still have people enrolled but not finished. Running the report with Incomplete status does not work. It also gives me everyone who has it on their transcript marked as Incomplete. I
Training to be Acquired in Days
Hi Everyone.. Just wanted to see if there is an option to use the date instead of Days to be acquired a training, sometime days count create issues as we have to get the training completed in same month. Attaching the sreenshot for your reference.
General Improvement Suggestions
Dear Support Just wanted to check if we can have the below options added for our LMS platform, 1. Option to save the eLearning and sent it for the Approvel prior to publishing it to the platform for everyone's use. 2. I know the custom report option is
No error message?
Hi, I'm in the Training Manage tab and I'm trying to mark people "Complete Enrollment." I see and Red X but no explanation as to why I'm unable to do this. See Attached Picture. The course is active and the people are, too. I've seen this several times